Note: Some doorbell systems have complex wiring that might not have diagrams in the app. To try to fix the issue, check that the power is on for your home’s doorbell system and that the wires are connected properly to your doorbell. Things like the Wi-Fi connection and the video quality can also be reduced when there isn’t enough power.You get a message or status in the app telling you there isn’t enough power.Signs that your doorbell isn’t getting enough power include the following: If you have a hidden Wi-Fi network, you’ll need to type in the network name (SSID) manually in the app.If possible, move your doorbell and router closer to each other to improve the signal.Wait a few minutes, then try to connect your doorbell again.If you can’t find your Wi-Fi network, or if your doorbell has trouble connecting to the Wi-Fi, here are a few things you can do to try and fix the issue:
If you have any issues, here are some quick tips. A broadband internet connection, with a minimum of 2 Mbps upload speed for each Nest camera or doorbell in your homeĭuring setup, the app lets you connect your doorbell to Wi-Fi, personalize settings, check the video quality, and more.A compatible phone (check the requirements here).Bubble level (to check doorbell alignment).3/32’’ (2.38mm) drill bit (to drill pilot holes into wood or siding for attachment screws).1/4’’ (6.35mm) drill bit (optional, to drill into hard materials like brick and stucco).This wedge offers a 35 to 55° horizontal adjustment for your doorbell. If your doorbell needs a wider horizontal angle, you can purchase a Made for Google doorbell wedge. This wedge can angle your doorbell horizontally up to 20.° The Nest Doorbell (wired, 2nd gen) already comes with a wedge that you can use to adjust the doorbell’s camera angle if it’s located in a corner. Check that you have all the parts included in the box.
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